DuitNow Request

DuitNow Request

A service that allows payees (both individuals and businesses) to send digital payment request to collect funds from a payer. DuitNow Request service is available via e-Wallet, Mobile and Internet Banking.

With DuitNow Request, payees may send payment request instantly on 24/7 through payer's mobile number, MyKad/passport number, Army/police number, Business Registration number (BRN) or Bank Account number. DuitNow Request allows payment to be collected from Current Account Savings Account (CASA), Line of Credit (LOC) Account and e-Wallet

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Who Can Use DuitNow Request

How To DuitNow Request

Requestor

01

Requesting Payment

Requestor sends DuitNow Request to Payer via Bank or eWallet application.

02

ID Verification

Bank or eWallet validates Payer's DuitNow ID.

03

Payment Request

Bank or eWallet sends payment request to Payer.

Payer

04

Payment Approval

Payer approves payment request at their Bank or eWallet application.

05

Look

Payer Bank or eWallet transfer funds to Requestor.

06

Payment Notification

Bank or eWallet sends real-time notification to Requestor upon successful payment.

Available Participants

Transaction Limit

Individuals transaction limit is up to RM 50,000 per day while Businesses transaction limit is up to RM 10,000,000 per transaction. The transaction limit is subject to participating bank's or e-Wallet's risk assessment and appetite

Frequently Asked Questions

Consumers

Why DuitNow Request?

With DuitNow Request, you can request for money instantly on a 24/7 basis through mobile numbers, NRIC numbers, Business Registration numbers or Bank Account numbers. You can request for funds instantly anytime, anywhere.

How can I request payment using DuitNow Request?

Login to your Internet/Mobile Banking or e-Wallet and make a DuitNow Request to one of the payer's IDs below:

  • Mobile number
  • NRIC number
  • Passport number
  • Business registration number (only SSM-registered businesses)
  • Bank Account number

Where to DuitNow Request?

DuitNow Request is currently available at Internet/Mobile Banking as well as e-Wallet application in Malaysia.

Do I need to register for DuitNow Request?

No registration is required to make a DuitNow Request.

Can I reject a DuitNow Request

Yes. You can reject the request.

How many DuitNow Request can I send?

You may send up to a total of 20 DuitNow Requests and pending Payer's action at any given time. After sending the 20th DuitNow Request, you will need someone to act on your pending DuitNow Request if you want to send a new one.

How quickly do DuitNow Request transfer occurs?

DuitNow Request transfers occur immediately, and payees will usually receive money in their bank account instantly upon the payer's approval.

Will I be notified once payment has been made?

Yes. You will receive a notification.

Would I be charged for using DuitNow Request?

It is free for consumers.

What is the type of account that can be used to pay to Recipients?

All types of banking accounts can be used to pay except fixed deposit accounts. This includes all types of conventional and/ or Islamic savings accounts, current accounts, investment accounts, virtual internet accounts, and e-Wallet accounts.

What is the daily transaction limit for a consumer?

Daily transaction limit is up to RM50,000 for consumer. The limit is subject to each individual Bank's or e-Wallet risk assessment or appetite.

Businesses

How can I request payment using DuitNow Request

Login to your Corporate Banking channel and make a DuitNow Request to one of the payer's IDs below:

  • Mobile number
  • NRIC number
  • Passport number
  • Business registration number (only SSM-registered businesses)
  • Bank Account number

Payer will receive a DuitNow Request notification to approve it from their Internet/Mobile Banking or e-Wallet. Once the DuitNow Request has been reviewed and approved by the payer, funds will be credited to Payee's bank account immediately.

What is the daily transaction limit for Businesses?

Daily transaction limit is up to RM10,000,000 per transaction.
The limit is subject to each individual Bank's or e-Wallet risk assessment or appetite.

Is there a fee incurred to offer DuitNow QR?

Acquirers may offer different fees structure. For more information, contact your acquirer.

Will Business be notified once a payment request is approved or rejected by Payer?

Yes.*

*Subject to terms and conditions of your acquirer.

How long will the DuitNow Request be valid, any max duration?

The expiry date of the payment request will be displayed to both you and the Payer.

What is the benefit for business?

DuitNow Request offers clean reconciliation, reducing issues arising from incorrect payment data from customers. Businesses may also bunder a one-off consent registration request to collect funds from customers on recurring basis together with DuitNow Request.

How to get started?

Please contact your bank/payment provider for further details regarding enablement of DuitNow Request.

How long does it take for payment to DuitNow Request to be shown in financial reports/statements?

The speed of the transaction appearing on financial reports/statements may vary depending on your bank.